Caregiver Gateway™

Give caregivers an active, real time voice for the people in their care.

Expand caregiver engagement, provide compelling, real time information and increase the quality of caregiver interaction with the Caregiver Gateway™.

Caregiver Gateway™

Stabilify empowers foster parents with new, innovative tools.

With the Caregiver Gateway™, every caregiver has access to an abundance of valuable information – from specifics about the children currently in their care, to the latest best practices in child welfare.

Stabilify empowers foster parents with new, innovative tools.

In addition, the Caregiver Gateway™ provides caregivers with the ability to communicate in real time with caseworkers, advocates and each other, through their preferred channel (e.g. forum, email, chat, video chat) or through the gateway’s issue resolution module.

Information about each child in the caregiver’s home often includes:

Dependency case details
  • Bio family contact info
  • Placement details (current and historical)
  • Sibling details
  • Next visit due
  • Comprehensive child demographic info
  • Court activity (current and historical)
Education details
  • School(s)
  • Courses
  • Performance
  • Attendance (current and historical)
Healthcare details (medical, dental, behavioral)
  • Treatment history, including scheduled appointments
  • Prescription history
  • Medical records
  • Allergies
  • Insurance info
DJJ involvement (current and historical)
  • Arrest info (date/time, jurisdiction, crime, etc.)
  • Disposition of case(s)

†This StabiliWare™ solution is slated for an upcoming release.

Stabilify empowers foster parents with new, innovative tools.

Features

Real time client informationFree up front line staff by dynamically providing critical information directly to caregivers in real time.
Rich knowledge base and FAQEmpower caregivers to keep themselves abreast of the latest best practices in human services, along with answers to typical day-to-day questions.
"Always On" accessProvide “always on” access by offering caregivers the ability to get the information and available wraparound service options with self-service access.
Comprehensive set of communication channelsGive your caregivers the option to communicate with staff using their preferred channel (e.g. online contact form, email, chat, video chat, issue resolution module).
Caregiver historyEnable each caregiver to view details of past clients under their care.
Enterprise-ready messaging and meetings Reach more caregivers than ever by using online meetings for 1:1 conferences between staff and caregivers or for virtual town halls with all of your caregivers.
Issue resolution moduleTrack, route, respond to, and resolve issues submitted by caregivers through the gateway.

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